National Account Manager

About Bosun Advisory:

We work with Fortune 500 companies, federal agencies and large health systems. Consultants are staffed across industries early on, then specialize after a few years. Every new hire gets a mentor outside their reporting line.

The position:

This role opened up after a team member moved internally. The National Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Remote within the US. The team meets in Los Angeles once a quarter, travel covered. Few meetings, lots of written updates.

Responsibilities:

• Identify upsell and cross-sell opportunities and work them through to close
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Track competitor activity inside your accounts
• Coordinate with customer success and support on at-risk accounts
• Escalate service issues internally and follow them to resolution
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Run quarterly business reviews covering usage, spend and upcoming needs

Who you are:

• 8-10 years in account management, sales or another client-facing commercial role
• Bachelor's degree in business or a related field, or equivalent experience
• Proficient in Salesforce or a comparable CRM
• Clear written and verbal communication
• Willing to travel up to 25%

What we offer:

Expected salary range: $119,000 - $163,000 annually, plus bonus eligibility.

• Health savings account (HSA) with employer contribution
• 401(k) with a 100% match up to 5%
• Paid parental leave
• Annual bonus
• Employee assistance program
• Three weeks of PTO to start
• Home office stipend

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

New hires usually start two to three weeks after accepting an offer.

We are not working with agencies on this role.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bosun Advisory.