National Account Manager

BH Wireless is a regional carrier serving more than 600,000 broadband and voice customers across Maharashtra. Enterprise, wholesale and government customers buy Ethernet, wavelength and dark fiber services. Founded in 1990, we now have 720 employees. Bucket truck and pole climbing training is done in-house.

Job summary

BH Wireless is hiring a National Account Manager to work remotely from India. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Remote position. Most of the team is in Mumbai, but nobody is required to come in. Few meetings, lots of written updates.

What you'll be doing

• Prepare quotes and pricing proposals in Salesforce CPQ.
• Negotiate price increases and contract terms at renewal.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Coordinate with customer success and support on at-risk accounts.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Report monthly on retention, churn risk and open pipeline.

Required qualifications

• Valid driver's licence.
• Willing to travel up to 25%.
• Bachelor's degree in business or a related field, or equivalent experience.
• Proficient in Salesforce or a comparable CRM.

Preferred qualifications

• Training in a sales methodology such as Sandler or Challenger.
• Salesforce CPQ experience.
• Familiarity with Gainsight or ChurnZero.
• Background in distribution, manufacturing or SaaS.

Pay and benefits

• Health insurance for you and your family.
• Provident fund.
• Paid leave.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at BH Wireless Pvt Ltd.