National Account Manager

Who we are:

Most of our associates work first and second shift in plants within 30 miles of the branch. The company also runs onsite programs, where our staff manage hiring and attendance inside a client's facility.

Position summary:

This is a newly created position. Based in Karachi with some travel for quarterly business reviews. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. You can work from home anywhere in Pakistan. We have no office requirement. Normal business hours, Monday to Friday, with some flexibility. Reliable internet and a power backup are a must.

Day to day:

• Escalate service issues internally and follow them to resolution
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Coordinate with customer success and support on at-risk accounts
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Resolve billing disputes with finance and keep the customer updated until closed
• Identify upsell and cross-sell opportunities and work them through to close

Minimum qualifications:

• 7+ years in account management, sales or another client-facing commercial role
• Bachelor's degree in business or a related field, or equivalent experience
• Willing to travel up to 25%

Desirable:

• Training in a sales methodology such as Sandler or Challenger
• Salesforce CPQ experience

Pay and benefits:

Salary range: PKR 155,000 - PKR 195,000 a month

• Medical insurance
• Provident fund
• Paid leave
• Two bonuses a year

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at APF Staffing Solutions.