Key Account Manager

Everyone here does the work. There is no layer of partners selling and juniors delivering. Clients are mostly family-owned manufacturers and distributors in Texas.

POSITION SUMMARY

Willowscale Partners is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Based in Rockville with some travel for quarterly business reviews. Remote position. Most of the team is in San Antonio, but nobody is required to come in. Most of our work is async, and meetings are kept short.

KEY RESPONSIBILITIES

• Track competitor activity inside your accounts
• Coordinate with customer success and support on at-risk accounts
• Run quarterly business reviews covering usage, spend and upcoming needs
• Resolve billing disputes with finance and keep the customer updated until closed
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Prepare quotes and pricing proposals in Salesforce CPQ
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Negotiate price increases and contract terms at renewal

REQUIRED QUALIFICATIONS

• 5-7 years in account management, sales or another client-facing commercial role
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Comfortable having pricing and renewal conversations with senior buyers
• Experience owning revenue targets for existing customers
• Clear written and verbal communication

BENEFITS

Salary range: $106,000 to $129,000/year

• Medical, dental and vision insurance
• 401(k) with company match
• Paid sick leave
• Cell phone reimbursement

Willowscale Partners provides equal employment opportunities to all employees and applicants.

We read every application and reply within about a week.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Willowscale Partners.