Key Account Manager

Delivery centers in California and overseas support large implementation programs. Consultants are staffed across industries early on, then specialize after a few years.

The position

Trestlekit Consulting is hiring a Key Account Manager to work remotely from the US. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Remote position. Most of the team is in Los Angeles, but nobody is required to come in. Normal working hours, Monday to Friday. You get a company laptop and a headset before you start.

What you'll be doing

• Escalate service issues internally and follow them to resolution
• Negotiate price increases and contract terms at renewal
• Forecast renewals and expansion revenue monthly
• Track competitor activity inside your accounts
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

Minimum qualifications

• 5+ years in account management, sales or another client-facing commercial role
• Willing to travel up to 25%
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Valid driver's license
• Bachelor's degree in business or a related field, or equivalent experience

Compensation and benefits

• Health insurance
• 401(k) with a 100% match up to 5%
• Paid sick leave
• Dental insurance
• Gym membership reimbursement
• Employee assistance program

A resume is enough to apply. Cover letters are optional.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Trestlekit Consulting LLC.