Key Account Manager

Delivery centers in Michigan and overseas support large implementation programs. Consultants are staffed across industries early on, then specialize after a few years.

The role:

We have an immediate opening for a Key Account Manager in El Paso. We want someone who knows their accounts well enough to spot a problem before the customer calls about it.

Duties:

• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Report monthly on retention, churn risk and open pipeline.
• Track competitor activity inside your accounts.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Identify upsell and cross-sell opportunities and work them through to close.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.

Required qualifications:

• Clear written and verbal communication.
• Experience owning revenue targets for existing customers.
• Organized, with a system for tracking dozens of open items across accounts.
• Bachelor's degree in business or a related field, or equivalent experience.
• Valid driver's license.

Preferred:

• Salesforce CPQ experience.
• Second language.
• Training in a sales methodology such as Sandler or Challenger.

Starting pay: $89,000 - $115,000 annually, depending on experience and certifications.

Pay and benefits:

• Health insurance.
• 401(k) with 4% match.
• Three weeks of PTO to start.

EOE. We participate in E-Verify.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Russetcast Consulting.