Key Account Manager

Founded in 1988 as a two-person survey office, the firm is now one of the larger infrastructure consultants in the US. We started in 1988 and have grown to about 330 people. Most engineers split their time between design and site visits.

The position

We need a Key Account Manager. This is a full-time position based in Denver, Colorado. Based in Denver with some travel for quarterly business reviews. This is a fully remote position open to candidates anywhere in the US.

Job duties

• Track competitor activity inside your accounts
• Resolve billing disputes with finance and keep the customer updated until closed
• Escalate service issues internally and follow them to resolution
• Negotiate price increases and contract terms at renewal
• Run quarterly business reviews covering usage, spend and upcoming needs
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

What you need

• 6+ years in account management, sales or another client-facing commercial role
• Proficient in Salesforce or a comparable CRM
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Valid driver's license

Salary range: $103,000 - $131,000 a year

What you get

• Health insurance
• 401(k) with company match
• 12 weeks of paid parental leave
• Flexible spending account

EOE. We participate in E-Verify.

Applicants must be authorized to work in the U.S.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ridgeview Civil Engineering LLC.