Key Account Manager

Headquartered in Karachi, the company has grown since 1986 by acquiring regional IT providers. Across Sindh, the company runs 14 branch offices and a central depot for hardware staging and imaging. Founded in 1986, we now have 3,300 employees.

The position

Rendle Tech Support is looking for a Key Account Manager to join a small, steady team. Based in Rawalpindi with some travel for quarterly business reviews. Remote position. Most of the team is in Karachi, but nobody is required to come in. Normal working hours, Monday to Friday. We send you a laptop and the accessories you need on day one.

Key responsibilities

• Identify upsell and cross-sell opportunities and work them through to close.
• Track competitor activity inside your accounts.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.

Minimum qualifications

• 6+ years in account management, sales or another client-facing commercial role.
• Proficient in Salesforce or a comparable CRM.
• Experience owning revenue targets for existing customers.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Willing to travel up to 25%.
• Organised, with a system for tracking dozens of open items across accounts.
• Comfortable having pricing and renewal conversations with senior buyers.

Nice to have

• Second language.
• History of negotiating multi-year renewals.
• Familiarity with Gainsight or ChurnZero.

Salary: PKR 140,000 - PKR 165,000 per month

Why work with us

• Medical insurance.
• Provident fund.
• Paid leave.
• Two bonuses a year.
• Fuel allowance.

We are reviewing applications as they arrive, so apply early.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rendle Tech Support (Pvt.) Ltd..