Key Account Manager (Remote)

Regional vice presidents oversee clusters of branches in Dhaka Division and neighboring markets. We started in 1970 and have grown to about 1,800 people. Bullpen seating, plenty of noise, and a whiteboard of open orders.

Overview

Purba Recruiting has an opening for a Key Account Manager (Remote). We want someone who knows their accounts well enough to spot a problem before the customer calls about it. This role is fully remote within Bangladesh.

Day to day

• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Escalate service issues internally and follow them to resolution.
• Negotiate price increases and contract terms at renewal.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Report monthly on retention, churn risk and open pipeline.

Qualifications

• 5-7 years in account management, sales or another client-facing commercial role.
• Valid driver's licence.
• Comfortable having pricing and renewal conversations with senior buyers.
• Willing to travel up to 25%.
• Bachelor's degree in business or a related field, or equivalent experience.
• Experience owning revenue targets for existing customers.
• Organised, with a system for tracking dozens of open items across accounts.

Nice to have

• Salesforce CPQ experience.
• History of negotiating multi-year renewals.
• Background in distribution, manufacturing or SaaS.
• Familiarity with Gainsight or ChurnZero.

Salary: BDT 64,000 to BDT 74,000 a month

Perks and benefits

• Medical insurance.
• Provident fund.
• Paid leave.
• Fuel allowance.

Only shortlisted candidates will be contacted.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Purba Recruiting Ltd..