Key Account Manager - Remote

About Lanternview Web

Lanternview Web runs an online marketplace where homeowners book local handymen, cleaners and movers. Our website and apps help renters search listings, schedule tours and submit applications.

About the role

Lanternview Web is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Remote within India. The team meets in Nagpur once a quarter, travel covered. You can set your own hours around a daily morning check-in.

In your first few months you will

• Coordinate with customer success and support on at-risk accounts
• Identify upsell and cross-sell opportunities and work them through to close
• Report monthly on retention, churn risk and open pipeline
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

About you

• Organised, with a system for tracking dozens of open items across accounts
• Valid driver's licence
• Experience owning revenue targets for existing customers

Also helpful

• Training in a sales methodology such as Sandler or Challenger
• Salesforce CPQ experience

Why work with us

• Health insurance for you and your family
• Provident fund
• Paid leave
• Flexible hours
• Gratuity
• Internet reimbursement

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lanternview Web.