Key Account Manager

The company

Small enough to fill an order on a Sunday night when a client calls. Owned and run by a former HR manager who opened the doors in 1998. Recruiters are measured on fills, starts and retention past 90 days.

The role

We are adding a Key Account Manager to our Key Accounts team. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. On site, College Station.

Key responsibilities

• Escalate service issues internally and follow them to resolution.
• Negotiate price increases and contract terms at renewal.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Track competitor activity inside your accounts.
• Resolve billing disputes with finance and keep the customer updated until closed.

What we're looking for

• 6+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Willing to travel up to 25%.
• Bachelor's degree in business or a related field, or equivalent experience.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Organized, with a system for tracking dozens of open items across accounts.

Preferred

• Training in a sales methodology such as Sandler or Challenger.
• Salesforce CPQ experience.
• Familiarity with Gainsight or ChurnZero.

Why work with us

Salary range: $89,000-$99,000 per year

• Free parking.
• Paid time off.
• 401(k) with a 100% match up to 5%.
• Medical, dental and vision insurance.

Applicants must be authorized to work in the U.S.

Send us your resume. No cover letter needed.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Norwood Talent LLC.