Key Account Manager

Our managed service programs handle contingent labor for large employers across multiple sites. Most internal hires started as recruiters and moved up.

Overview:

Midwest Workforce is looking for a Key Account Manager to join a small, steady team. Based in Austin with some travel for quarterly business reviews. Remote, open to candidates across the US. Monday to Friday, regular working hours, flexible start and finish.

What you'll be doing:

• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Negotiate price increases and contract terms at renewal.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Forecast renewals and expansion revenue monthly.
• Report monthly on retention, churn risk and open pipeline.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.

Qualifications:

• 5+ years in account management, sales or another client-facing commercial role.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Bachelor's degree in business or a related field, or equivalent experience.
• Willing to travel up to 25%.
• Experience owning revenue targets for existing customers.
• Proficient in Salesforce or a comparable CRM.
• Clear written and verbal communication.

Salary: $101,000 to $127,000 annually

What we offer:

• Medical, dental and vision insurance.
• 401(k) with company match.
• Paid sick leave.
• Life insurance.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please include a short note on why this role interests you.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Midwest Workforce Corp..