Key Account Manager

We serve more than two million consumer, small business and commercial clients. Our commercial banking group lends to manufacturers, health systems and real estate developers. Founded in 1950, we now have 4,700 employees.

Overview

Masonrun Financial has an opening for a Key Account Manager. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Remote within Nigeria. The team meets in Lagos once a quarter, travel covered. Normal working hours, Monday to Friday. You will write a lot of updates, so clear written English is important.

Key responsibilities

• Forecast renewals and expansion revenue monthly
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Resolve billing disputes with finance and keep the customer updated until closed
• Track competitor activity inside your accounts

Qualifications

• 5-7 years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Organised, with a system for tracking dozens of open items across accounts
• Valid driver's licence
• Experience owning revenue targets for existing customers
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Preferred

• Background in distribution, manufacturing or SaaS
• Training in a sales methodology such as Sandler or Challenger
• Second language
• Familiarity with Gainsight or ChurnZero

Salary range: ₦780,000-₦910,000 a month

Perks and benefits

• Medical cover
• Pension contribution
• Annual leave
• 13th month salary

Include your expected salary and earliest start date with your application.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Masonrun Financial.