Key Account Manager

About the job

Based in Memphis, the agency works with clients in Tennessee and a few national accounts. The Key Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Our team is spread across 8 countries. Headquarters is in Memphis. This is a long-term contractor role, paid monthly in USD. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

The job includes: identify upsell and cross-sell opportunities and work them through to close; run quarterly business reviews covering usage, spend and upcoming needs; renew annual contracts on time, starting the conversation at least 90 days ahead; manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M; forecast renewals and expansion revenue monthly.

You'll need:

6+ years in account management, sales or another client-facing commercial role.
Valid driver's licence.
Organised, with a system for tracking dozens of open items across accounts.

$2,800-$3,600/month

We offer annual rate review, flexible hours and long-term engagement.

If you are shortlisted, we will reach out to set up a first call.

Duration: 6 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Maplescale Design Co..