Key Account Manager

About Méndez Consultoría:

Our founder spent 20 years running plants before starting the firm in 1996. Utilization target for consultants is 75 percent.

This is a backfill for a team member who moved to another team. The Key Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. You can work from home anywhere in Spain. We have no office requirement. Good written English matters here, since most updates are written.

Responsibilities:

• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Run quarterly business reviews covering usage, spend and upcoming needs
• Report monthly on retention, churn risk and open pipeline
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Forecast renewals and expansion revenue monthly
• Resolve billing disputes with finance and keep the customer updated until closed

Who you are:

• Bachelor's degree in business or a related field, or equivalent experience
• Willing to travel up to 25%
• Clear written and verbal communication
• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM

Perks and benefits:

Salary range: €30,000 - €34,000 per year

• Private health insurance
• Meal vouchers
• Flexible remuneration plan

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Méndez Consultoría S.L..