Key Account Manager

Founded as a farmers' mutual in 1975, the company is now one of the larger mutual insurers in the US. Founded in 1975, we now have 6,800 employees.

Harlan Assurance is hiring a Key Account Manager to work remotely from France. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Employment is through our payroll partner in France. Salary is paid monthly in euros. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

What you'll do:

• Track competitor activity inside your accounts
• Run quarterly business reviews covering usage, spend and upcoming needs
• Identify upsell and cross-sell opportunities and work them through to close
• Prepare quotes and pricing proposals in Salesforce CPQ
• Report monthly on retention, churn risk and open pipeline
• Escalate service issues internally and follow them to resolution
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Coordinate with customer success and support on at-risk accounts

Requirements:

• 7+ years in account management, sales or another client-facing commercial role
• Organised, with a system for tracking dozens of open items across accounts
• Bachelor's degree in business or a related field, or equivalent experience
• Valid driver's licence

Pay and benefits:

€40,000-€48,000 annually

• Company laptop
• Annual team retreat
• Annual learning budget
• Two weeks of paid leave at year end
• Health insurance through our employer-of-record partner

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harlan Assurance.