Key Account Manager

Creative, strategy, media and analytics staff work together in dedicated account groups. Most of the team works hybrid, three days in the office.

Our team is growing and we are hiring a Key Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This role is fully remote within India. Reliable internet and a power backup are a must.

Essential duties and responsibilities

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Escalate service issues internally and follow them to resolution
• Identify upsell and cross-sell opportunities and work them through to close
• Negotiate price increases and contract terms at renewal

Requirements

• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Experience owning revenue targets for existing customers
• Willing to travel up to 25%
• Clear written and verbal communication
• Valid driver's licence
• Bachelor's degree in business or a related field, or equivalent experience

What you get

Pay: ₹10,50,000 - ₹13,00,000 pa

• Health insurance for you and your family
• Provident fund
• Paid leave
• Learning budget
• Internet reimbursement

Tell us your notice period and what salary you are looking for.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Halvorn & Co..