Key Account Manager

Since 1913, the agency has added data science, analytics and in-house production teams. Headquartered in Hyderabad, the agency also runs a production studio in Telangana. We use Asana for projects and Slack for everything else.

Gristmill is hiring an account manager for the Mid-Market group. Pay is base plus quarterly bonus tied to renewals and growth. This is a full-time remote role. We use an employer of record in Bangladesh, so you get a proper employment contract, not a freelance agreement. Most of our work is async, and meetings are kept short. You will need a stable internet connection and a backup power source (UPS or inverter).

Responsibilities

• Run quarterly business reviews covering usage, spend and upcoming needs
• Prepare quotes and pricing proposals in Salesforce CPQ
• Negotiate price increases and contract terms at renewal
• Forecast renewals and expansion revenue monthly
• Resolve billing disputes with finance and keep the customer updated until closed
• Renew annual contracts on time, starting the conversation at least 90 days ahead

About you

• 5+ years in account management, sales or another client-facing commercial role
• Organised, with a system for tracking dozens of open items across accounts
• Proficient in Salesforce or a comparable CRM

Pay and benefits

Salary range: BDT 150,000 to BDT 200,000 a month

• Health insurance through our employer-of-record partner
• Annual learning budget
• Annual salary review
• 20 days paid time off

Include your expected salary and earliest start date with your application.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gristmill Ltd.