Key Account Manager

Company overview:

We process billions of card transactions a year for merchants, banks and software platforms. Since 1924, the firm has grown through acquisitions of independent advisory practices. Most staff have been with the firm for more than eight years.

The role:

We want someone who knows their accounts well enough to spot a problem before the customer calls about it. EJC Asset Management is hiring an account manager for the Channel group. Pay is base plus quarterly bonus tied to renewals and growth. Remote, open to candidates across New Zealand.

Main duties:

• Identify upsell and cross-sell opportunities and work them through to close
• Resolve billing disputes with finance and keep the customer updated until closed
• Negotiate price increases and contract terms at renewal
• Prepare quotes and pricing proposals in Salesforce CPQ
• Run quarterly business reviews covering usage, spend and upcoming needs

Requirements:

• Experience owning revenue targets for existing customers
• Organised, with a system for tracking dozens of open items across accounts
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Bachelor's degree in business or a related field, or equivalent experience
• Valid driver's licence
• Comfortable having pricing and renewal conversations with senior buyers

What we offer:

Compensation: $84,000 - $100,000 per year

• Health insurance
• KiwiSaver contributions
• Five weeks annual leave after the first year

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EJC Asset Management.