Key Account Manager

Delivery centres in Balearic Islands and overseas support large implementation programs. We started in 1989 and have grown to about 2,700 people. Travel runs Monday through Thursday on most projects, with Fridays in the home office.

Overview

Consultoría Castro has an opening for a Key Account Manager. Based in Palma with some travel for quarterly business reviews. On site, Palma.

Responsibilities

• Coordinate with customer success and support on at-risk accounts.
• Forecast renewals and expansion revenue monthly.
• Report monthly on retention, churn risk and open pipeline.
• Identify upsell and cross-sell opportunities and work them through to close.
• Track competitor activity inside your accounts.
• Visit key customers on site a few times per year.

Minimum qualifications

• 5+ years in account management, sales or another client-facing commercial role.
• Valid driver's licence.
• Clear written and verbal communication.
• Organised, with a system for tracking dozens of open items across accounts.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Pay and benefits

• Private health insurance.
• Flexible start and finish times.
• Life insurance.
• Meal vouchers.

This posting may close early if we receive enough applications.

Relocation support is available for the right candidate.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Consultoría Castro S.A..