Key Account Manager

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Canyon Mutual Insurance is a property and casualty insurer writing policies in 30 states through independent agents.

OVERVIEW:

We are backfilling a position after an internal move. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. You can work from home anywhere in the US. We have no office requirement. Monday to Friday, regular working hours, flexible start and finish.

JOB DUTIES:

• Track competitor activity inside your accounts
• Run quarterly business reviews covering usage, spend and upcoming needs
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Negotiate price increases and contract terms at renewal

WHAT YOU NEED:

• 7+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM
• Experience owning revenue targets for existing customers
• Bachelor's degree in business or a related field, or equivalent experience
• Willing to travel up to 25%
• Clear written and verbal communication

Salary: $96,000 to $127,000 per year

WHAT WE OFFER:

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• 11 paid holidays
• Cell phone reimbursement
• Employee discount
• Referral program
• Home office stipend

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position requires a background check.

We read every application and reply within about a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canyon Mutual Insurance.