Key Account Manager

About the company:

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. We started in 1992 and have grown to about 4,100 people. We keep recurring meetings to Tuesdays and Thursdays where we can.

The position:

This is a newly created position. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Canopycast is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. On site, London.

Your responsibilities:

• Negotiate price increases and contract terms at renewal.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Escalate service issues internally and follow them to resolution.
• Forecast renewals and expansion revenue monthly.

Qualifications:

• Bachelor's degree in business or a related field, or equivalent experience.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Valid driver's licence.

Pluses:

• Background in distribution, manufacturing or SaaS.
• Familiarity with Gainsight or ChurnZero.

Perks and benefits:

• Private medical insurance.
• Pension scheme with 5% employer contribution.
• 25 days holiday plus bank holidays.
• Professional qualifications paid for.

Unfortunately we cannot offer visa sponsorship for this role.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canopycast.