Key Account Manager

Since 1996, the group has grown by bringing independent practices into one organization. Brandywine Urgent Care is a physician group of more than 400 providers in 60 locations across Illinois. Founded in 1996, we now have 510 employees.

Position summary:

This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Brandywine Urgent Care is hiring an account manager for the Retail group. Pay is base plus quarterly bonus tied to renewals and growth. On site, Naperville.

In this role you will:

• Identify upsell and cross-sell opportunities and work them through to close.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Visit key customers on site a few times per year.
• Escalate service issues internally and follow them to resolution.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.

Minimum qualifications:

• 5-7 years in account management, sales or another client-facing commercial role.
• Comfortable having pricing and renewal conversations with senior buyers.
• Experience owning revenue targets for existing customers.
• Valid driver's license.
• Clear written and verbal communication.

Preferred:

• History of negotiating multi-year renewals.
• Second language.

The base pay range for this position is $100,000-$128,000 a year. Actual pay depends on experience, skills and location.

Compensation and benefits:

• Health savings account (HSA) with employer contribution.
• 401(k) with a 100% match up to 5%.
• Paid holidays.

Brandywine Urgent Care is an Equal Opportunity Employer, including disability and protected veteran status.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brandywine Urgent Care.