Junior User Researcher, Mobile

About Phoenix Interactive

Revenue comes from a mix of advertising, affiliate commissions and a premium tier. Since 2012, the company has run a comparison site for car insurance, mortgages and credit cards. Product reviews happen on Thursdays, with demos of whatever shipped that week.

The role

The Junior User Researcher, Mobile plans and runs research that shapes what our product teams build next. We are headquartered in Phoenix and have been hiring remotely since 2020. You will be employed through our employer-of-record partner in Italy, with a local contract and salary paid in euros. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT. You need a reliable internet connection and somewhere quiet to work.

What you'll work on

• Combine behavioral data from analysts with qualitative findings
• Write screeners and recruit participants through User Interviews, Respondent or customer lists
• Measure usability with SUS, task success rates and time on task
• Present findings to product, design and leadership

What we're looking for

• Strong interview moderation skills
• Hands-on experience with a range of qualitative and quantitative methods
• Familiarity with research tools such as Dovetail, Maze, Lookback or UserTesting
• Basic statistics for survey analysis and sample sizes
• Portfolio or case studies showing how research changed product decisions

Pluses

• Setting up a research ops function
• Accessibility research with participants who use assistive technology
• R, Python or SPSS for quantitative analysis

Benefits

€35,000 - €43,000 annually

• Health insurance through our employer-of-record partner
• Monthly internet allowance
• Paid sick days
• Equity
• 24 days paid time off

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Phoenix Interactive, LLC.