Junior User Researcher, Mobile

A bit about us:

Built and run from Rotterdam, the site connects pet owners with local sitters and dog walkers.

This is a backfill for a team member who moved to another team. Mixed-methods research role. You should be as comfortable in a two-hour contextual interview as in a survey dataset. Fully remote. You can work from anywhere in the Netherlands. Flexible hours with a daily team call in the morning. We use Slack, Notion and Google Meet. Cameras on for team calls.

Responsibilities:

• Build personas, task models and workflow maps grounded in data
• Combine behavioral data from analysts with qualitative findings
• Measure usability with SUS, task success rates and time on task
• Handle participant consent, incentives and data privacy
• Plan research studies with clear questions, methods and timelines

Minimum qualifications:

• 1-2 years of UX or user research experience in a product setting
• Basic statistics for survey analysis and sample sizes
• Familiarity with research tools such as Dovetail, Maze, Lookback or UserTesting
• Degree in HCI, psychology, anthropology, sociology or a related field, or equivalent experience

Preferred:

• Diary studies and longitudinal research
• Accessibility research with participants who use assistive technology

Benefits:

Rate: €4,400 - €5,500 monthly

• Pension scheme
• 25 annual leave days
• Bike plan
• Home office allowance
• Training budget
• 8% holiday allowance

Applications are reviewed on a rolling basis.

Include your expected salary and earliest start date with your application.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at de Jong Marketplace.