Junior User Researcher

About us

Orders are packed by hand for two carrier pickups a day, and customer emails go to whoever is free. The founders built the first version of the site in 1995 on nights and weekends.

About the role

The Junior User Researcher plans and runs research that shapes what our product teams build next. This role is fully remote within India. Normal working hours, Monday to Friday.

Day to day

• Build personas, task models and workflow maps grounded in data
• Coach designers and PMs to run their own lightweight research
• Plan research studies with clear questions, methods and timelines
• Handle participant consent, incentives and data privacy

About you

• Degree in HCI, psychology, anthropology, sociology or a related field, or equivalent experience
• Portfolio or case studies showing how research changed product decisions
• Familiarity with research tools such as Dovetail, Maze, Lookback or UserTesting
• Hands-on experience with a range of qualitative and quantitative methods
• Basic statistics for survey analysis and sample sizes
• Ability to write clear research plans and reports

Benefits

Rate: ₹6,50,000 - ₹7,50,000 per annum

• Internet reimbursement
• Learning budget
• Paid leave
• Gratuity
• Provident fund
• Health insurance for you and your family
• Flexible hours

Candidates must be eligible to work in India.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Birchline.