Junior Account Manager

Willamette Community Hospital is a health system of 12 hospitals, more than 150 clinics and 139,500 employees. Magnet designation has been held at the flagship hospital for over a decade.

About the role

We are creating this position because the workload has grown. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. The work is on site and cannot be done remotely.

What you'll do

• Report monthly on retention, churn risk and open pipeline
• Track competitor activity inside your accounts
• Escalate service issues internally and follow them to resolution
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Visit key customers on site a few times per year
• Resolve billing disputes with finance and keep the customer updated until closed
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Prepare quotes and pricing proposals in Salesforce CPQ

Qualifications

• 1+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Clear written and verbal communication
• Proficient in Salesforce or a comparable CRM
• Bachelor's degree in business or a related field, or equivalent experience
• Experience owning revenue targets for existing customers
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Salary range: $65,000 - $86,000 per year

Why work with us

• Health insurance
• 401(k) with 4% match
• 11 paid holidays
• Tuition reimbursement
• Life insurance

We are unable to sponsor visas for this position.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Willamette Community Hospital.