Junior Account Manager

Across New York, the company runs 14 branch offices and a central depot for hardware staging and imaging. Waypost Networks is a managed services provider with 210 employees, supporting more than 1,500 client organizations across the US.

The role:

Waypost Networks is looking for a Junior Account Manager to join a small, steady team. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Remote within the US. The team meets in New York City once a quarter, travel covered. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you'll be doing:

• Negotiate price increases and contract terms at renewal
• Coordinate with customer success and support on at-risk accounts
• Prepare quotes and pricing proposals in Salesforce CPQ
• Forecast renewals and expansion revenue monthly
• Track competitor activity inside your accounts

What you'll need:

• 1+ years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Comfortable having pricing and renewal conversations with senior buyers
• Bachelor's degree in business or a related field, or equivalent experience

Also helpful:

• Second language

What we offer:

Starting pay: $53,000 - $69,000/year, depending on experience and certifications.

• Health insurance
• 401(k) with 4% match
• Paid time off

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Waypost Networks.