Junior Account Manager

About Thicketbridge Bio:

Quality, regulatory and pharmacovigilance groups work across every site.

Our team is growing and we are hiring a Junior Account Manager. Based in Gdańsk with some travel for quarterly business reviews. Remote within Poland. The team meets in Warsaw once a quarter, travel covered. Hours are flexible, with one short team call each morning. You will write a lot of updates, so clear written English is important.

Essential duties and responsibilities:

• Forecast renewals and expansion revenue monthly.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Identify upsell and cross-sell opportunities and work them through to close.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Escalate service issues internally and follow them to resolution.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.

Who you are:

• 1+ years in account management, sales or another client-facing commercial role.
• Organised, with a system for tracking dozens of open items across accounts.
• Willing to travel up to 25%.
• Experience owning revenue targets for existing customers.

Compensation and benefits:

• Private medical care.
• Extra annual leave days.
• Remote work allowance.
• Cafeteria benefit system.
• Meal vouchers.

Please submit your CV in English.

Applications are reviewed weekly.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thicketbridge Bio sp. z o.o..