Junior Account Manager

About the job

Tarn Restaurant Group operates more than 300 restaurants across Germany. Friday and Saturday nights are mandatory for servers and line cooks.

Job summary

Tarn Restaurant Group is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. This is an in-person role at our Hamburg location.

Responsibilities

Visit key customers on site a few times per year. Escalate service issues internally and follow them to resolution. Negotiate price increases and contract terms at renewal. Identify upsell and cross-sell opportunities and work them through to close. Run quarterly business reviews covering usage, spend and upcoming needs. Track competitor activity inside your accounts.

Requirements

Willing to travel up to 25%. Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables). Valid driver's licence. Proficient in Salesforce or a comparable CRM. Organised, with a system for tracking dozens of open items across accounts.

Also helpful

History of negotiating multi-year renewals. Background in distribution, manufacturing or SaaS.

What we offer

Company pension scheme. Holiday pay. Meal allowance. Learning budget. JobRad bike leasing.

Relocation support is available for the right candidate.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tarn Restaurant Group.