Junior Account Manager

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Founded in 2023, we now have 370 employees.

The position:

We are adding a Junior Account Manager to our Channel team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Based in Lahore with some travel for quarterly business reviews. Remote within Pakistan. The team meets in Karachi once a quarter, travel covered. Day-to-day communication is in Slack and Google Meet.

Key responsibilities:

• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Prepare quotes and pricing proposals in Salesforce CPQ
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Escalate service issues internally and follow them to resolution
• Coordinate with customer success and support on at-risk accounts

Minimum qualifications:

• 0-2 years in account management, sales or another client-facing commercial role
• Proficient in Salesforce or a comparable CRM
• Experience owning revenue targets for existing customers
• Clear written and verbal communication
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Comfortable having pricing and renewal conversations with senior buyers

Nice to have:

• Salesforce CPQ experience
• Familiarity with Gainsight or ChurnZero

Rate: PKR 82,000-PKR 105,000 per month

Why work with us:

• Medical insurance
• Provident fund
• Paid leave

We may close this posting early once we have enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sweetgum Computer Services.