Junior Account Manager

Founded as a farmers' mutual in 2002, the company is now one of the larger mutual insurers in Nigeria. We started in 2002 and have grown to about 1,500 people. Continuing education credits are tracked and reimbursed.

About the role:

We need a Junior Account Manager. This is a full-time position based in Lagos, Lagos State. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Remote within Nigeria. We meet in person once or twice a year.

Job duties:

Coordinate with customer success and support on at-risk accounts. Prepare quotes and pricing proposals in Salesforce CPQ. Negotiate price increases and contract terms at renewal. Renew annual contracts on time, starting the conversation at least 90 days ahead. Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M. Identify upsell and cross-sell opportunities and work them through to close. Maintain accurate account plans, contacts and opportunity stages in Salesforce. Run quarterly business reviews covering usage, spend and upcoming needs.

You'll need:

0-2 years in account management, sales or another client-facing commercial role. Valid driver's licence. Comfortable having pricing and renewal conversations with senior buyers. Organised, with a system for tracking dozens of open items across accounts.

Also helpful:

History of negotiating multi-year renewals. Second language. Familiarity with Gainsight or ChurnZero.

Why work with us:

Pay: ₦500,000-₦580,000 pcm

Medical cover. Pension contribution. Annual leave. Life cover.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Spicebush Insurance Ltd.