Junior Account Manager

About us

Based in St. Paul, Southland Managed Services also runs a small colocation rack for clients who want local backups.

The role

We want someone who knows their accounts well enough to spot a problem before the customer calls about it. The Junior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. You can work from home anywhere in the US. We have no office requirement. Standard office hours, Monday to Friday, with flexibility around them. We send you a laptop and the accessories you need on day one.

What you'll be doing

Escalate service issues internally and follow them to resolution. Track competitor activity inside your accounts. Forecast renewals and expansion revenue monthly. Maintain accurate account plans, contacts and opportunity stages in Salesforce. Coordinate with customer success and support on at-risk accounts.

You'll need

1+ years in account management, sales or another client-facing commercial role. Willing to travel up to 25%. Comfortable having pricing and renewal conversations with senior buyers.

Benefits

Expected salary range: $58,000 - $70,000 annually, plus bonus eligibility.

Medical, dental and vision insurance. 401(k) with a 100% match up to 5%. Paid sick leave. Annual bonus. Gym membership reimbursement. Employee assistance program. Cell phone reimbursement.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Southland Managed Services.