Junior Account Manager

Job summary:

Our team is growing and we are hiring a Junior Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This role is fully remote within the US. Monday to Friday, regular working hours, flexible start and finish.

Main duties:

• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Identify upsell and cross-sell opportunities and work them through to close
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Escalate service issues internally and follow them to resolution
• Report monthly on retention, churn risk and open pipeline
• Coordinate with customer success and support on at-risk accounts
• Negotiate price increases and contract terms at renewal

Qualifications:

• 1+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Clear written and verbal communication
• Organized, with a system for tracking dozens of open items across accounts
• Willing to travel up to 25%
• Experience owning revenue targets for existing customers

Perks and benefits:

• Health savings account (HSA) with employer contribution
• 401(k) with 4% match
• 12 weeks of paid parental leave
• Referral program
• 401(k) with company match
• $1,000 home office setup budget
• 401(k) with a 100% match up to 5%

Company overview:

Since 1954, the firm has opened offices in more than 30 cities. We work with Fortune 500 companies, federal agencies and large health systems. Utilization target for consultants is 75 percent.

Sandhills Partners provides equal employment opportunities to all employees and applicants.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sandhills Partners Inc..