Junior Account Manager

Rupali Staffing is a national staffing firm with 700 internal employees and more than 200 branches. Branch, recruiting centre and onsite teams are backed by a central payroll and compliance group in Rajshahi.

Job summary:

Rupali Staffing is looking for a Junior Account Manager to join a small, steady team. Based in Rajshahi with some travel for quarterly business reviews. Remote position. Most of the team is in Rajshahi, but nobody is required to come in. We do not have many meetings. Most updates happen in writing. Reliable internet and a power backup are a must.

What you'll do:

• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Escalate service issues internally and follow them to resolution
• Prepare quotes and pricing proposals in Salesforce CPQ
• Forecast renewals and expansion revenue monthly
• Coordinate with customer success and support on at-risk accounts
• Track competitor activity inside your accounts
• Run quarterly business reviews covering usage, spend and upcoming needs
• Report monthly on retention, churn risk and open pipeline

Qualifications:

• Clear written and verbal communication
• Willing to travel up to 25%
• Organised, with a system for tracking dozens of open items across accounts
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Experience owning revenue targets for existing customers

Preferred qualifications:

• Salesforce CPQ experience
• Second language
• History of negotiating multi-year renewals

Perks and benefits:

• Medical insurance
• Provident fund
• Paid leave
• Fuel allowance
• Life insurance

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rupali Staffing.