Junior Account Manager (Remote)

Our claims team handles property and auto claims from first notice of loss through settlement. Customers get quotes from several carriers at once, and we handle renewals and policy changes. Hail season means long days for field adjusters.

THE ROLE:

We are adding a Junior Account Manager (Remote) to our operations team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Based in Los Angeles with some travel for quarterly business reviews. This role is fully remote within the US.

WHAT YOU'LL BE DOING:

• Prepare quotes and pricing proposals in Salesforce CPQ.
• Track competitor activity inside your accounts.
• Report monthly on retention, churn risk and open pipeline.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Negotiate price increases and contract terms at renewal.
• Coordinate with customer success and support on at-risk accounts.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Escalate service issues internally and follow them to resolution.

SKILLS AND EXPERIENCE:

• Experience owning revenue targets for existing customers.
• Organized, with a system for tracking dozens of open items across accounts.
• Clear written and verbal communication.
• Bachelor's degree in business or a related field, or equivalent experience.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Comfortable having pricing and renewal conversations with senior buyers.

WHAT WE OFFER:

The salary range for this role is $65,000 - $79,000/year. This range reflects base salary only.

• Health insurance.
• 401(k) with 4% match.
• Paid holidays.
• Employee discount.

Space Coast Underwriters is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

A resume is enough to apply. Cover letters are optional.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Space Coast Underwriters.