Junior Account Manager (Remote)

Role overview:

Lamplighter IT has an opening for a Junior Account Manager (Remote). This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This role is fully remote within Serbia. Monday to Friday, regular working hours, flexible start and finish.

In this role you will:

• Track competitor activity inside your accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Negotiate price increases and contract terms at renewal
• Report monthly on retention, churn risk and open pipeline
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

Qualifications:

• 0-2 years in account management, sales or another client-facing commercial role
• Bachelor's degree in business or a related field, or equivalent experience
• Clear written and verbal communication
• Experience owning revenue targets for existing customers
• Organised, with a system for tracking dozens of open items across accounts
• Valid driver's licence

Why work with us:

• Private medical care
• Extra annual leave days
• Language courses

Company overview:

Lamplighter IT is a managed services provider with 520 employees, supporting more than 1,500 client organisations across Serbia. Our dress code is a company polo and clean jeans.

We may close this posting early once we have enough applications.

We look at every application, usually within a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lamplighter IT.