Junior Account Manager

Customers include energy companies, utilities and heavy equipment makers. We make compressors, generators and power equipment sold through distributors worldwide. Founded in 1969, we now have 4,900 employees. Most of the floor leads started as machine operators.

The position:

Our Sydney team is growing and we are hiring a Junior Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. The work is on site and cannot be done remotely.

What you'll be doing:

• Identify upsell and cross-sell opportunities and work them through to close
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Prepare quotes and pricing proposals in Salesforce CPQ
• Negotiate price increases and contract terms at renewal
• Forecast renewals and expansion revenue monthly
• Report monthly on retention, churn risk and open pipeline
• Run quarterly business reviews covering usage, spend and upcoming needs

Qualifications:

• 0-2 years in account management, sales or another client-facing commercial role
• Valid driver's licence
• Organised, with a system for tracking dozens of open items across accounts
• Experience owning revenue targets for existing customers
• Willing to travel up to 25%
• Proficient in Salesforce or a comparable CRM
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Preferred qualifications:

• Salesforce CPQ experience
• Second language
• Training in a sales methodology such as Sandler or Challenger

What we offer:

• Superannuation on top of salary
• Study leave
• Employee assistance program
• Additional leave days
• Paid parental leave
• Salary packaging
• Flexible hours

Applications close when we find the right person, so get in early.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at ND Industries Ltd.