Junior Account Manager

Who we are:

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Founded in 1972, we now have 6,600 employees.

Our Mexico City team is growing and we are hiring a Junior Account Manager. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. On site, Mexico City.

Job duties:

• Escalate service issues internally and follow them to resolution
• Identify upsell and cross-sell opportunities and work them through to close
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Run quarterly business reviews covering usage, spend and upcoming needs
• Visit key customers on site a few times per year

Who you are:

• Valid driver's licence
• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM
• Organised, with a system for tracking dozens of open items across accounts
• Bachelor's degree in business or a related field, or equivalent experience

Preferred:

• Familiarity with Gainsight or ChurnZero
• Background in distribution, manufacturing or SaaS
• Training in a sales methodology such as Sandler or Challenger

Benefits:

MXN 23,000 - MXN 29,000 monthly

• Private health insurance
• 13th-month bonus
• Life insurance
• Training budget
• Flexible hours
• Gym membership
• Savings fund

We may close the role early, so do not wait too long to apply.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Merrick Assurance Corp..