Junior Account Manager

ABOUT THE COMPANY

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Founded in 1972, we now have 6,600 employees.

ROLE OVERVIEW

We want someone who knows their accounts well enough to spot a problem before the customer calls about it. The Junior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. We work hybrid out of Lyon, usually three days in, two days remote.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare quotes and pricing proposals in Salesforce CPQ.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Escalate service issues internally and follow them to resolution.
• Identify upsell and cross-sell opportunities and work them through to close.
• Track competitor activity inside your accounts.

REQUIREMENTS

• 1+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Comfortable having pricing and renewal conversations with senior buyers.
• Proficient in Salesforce or a comparable CRM.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

COMPENSATION AND BENEFITS

Compensation: €24,000-€30,000 a year

• Health insurance (mutuelle) covered at 60%.
• Two days of remote work per week.
• Training budget.
• Profit-sharing.
• RTT days.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Merrick Assurance Corp..