Junior Account Manager

Lodgedeck Consulting is a management and technology consulting firm with 940 employees worldwide. Delivery centers in North Carolina and overseas support large implementation programs.

Looking for a Junior Account Manager who wants to stay somewhere for a while. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. You can work from home anywhere in the US. We have no office requirement. Weekday working hours, with room to shift your day when needed. You need a reliable internet connection and somewhere quiet to work.

Day to day:

• Negotiate price increases and contract terms at renewal.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Report monthly on retention, churn risk and open pipeline.
• Track competitor activity inside your accounts.
• Coordinate with customer success and support on at-risk accounts.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.

What you'll need:

• 1+ years in account management, sales or another client-facing commercial role.
• Bachelor's degree in business or a related field, or equivalent experience.
• Clear written and verbal communication.

Perks and benefits:

• Health insurance.
• 401(k) with 4% match.
• Three weeks of PTO to start.
• Dental insurance.
• Cell phone reimbursement.
• $1,000 home office setup budget.
• Profit sharing.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lodgedeck Consulting.