Junior Account Manager

About the job

Every account manager handles a full book, from quotes to renewals to claims questions. We're looking for a Junior Account Manager to join our team. This is a remote role. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. You can work from home anywhere in the US. We have no office requirement. Normal working hours, Monday to Friday.

The job includes: forecast renewals and expansion revenue monthly; identify upsell and cross-sell opportunities and work them through to close; resolve billing disputes with finance and keep the customer updated until closed; prepare quotes and pricing proposals in Salesforce CPQ; maintain accurate account plans, contacts and opportunity stages in Salesforce.

You'll need

1-2 years in account management, sales or another client-facing commercial role
Valid driver's license
Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
Experience owning revenue targets for existing customers

Pay: $67,000-$78,000/year

We offer 401(k) with a 100% match up to 5%, $1,000 home office setup budget, 401(k) with 4% match, professional development budget and vision insurance.

A resume is enough to apply. Cover letters are optional.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lakewood Insurance.