Junior Account Manager

Since 2013, the company has expanded from listings into payments, shipping and seller financing. More than 780 employees work on the product, from search ranking to fraud detection. Core hours are 10 to 3, and the rest of the day is flexible.

About the role

This is a new role. The team has doubled in size over the past year. Based in Brisbane with some travel for quarterly business reviews. You can work from home anywhere in Australia. We have no office requirement. Hours are flexible, with one short team call each morning. You get a company laptop and a headset before you start.

What you'll do

Run quarterly business reviews covering usage, spend and upcoming needs. Escalate service issues internally and follow them to resolution. Renew annual contracts on time, starting the conversation at least 90 days ahead. Negotiate price increases and contract terms at renewal. Prepare quotes and pricing proposals in Salesforce CPQ. Maintain accurate account plans, contacts and opportunity stages in Salesforce.

What you need

1-2 years in account management, sales or another client-facing commercial role. Bachelor's degree in business or a related field, or equivalent experience. Willing to travel up to 25%. Experience owning revenue targets for existing customers. Organised, with a system for tracking dozens of open items across accounts. Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables).

Preferred qualifications

History of negotiating multi-year renewals. Salesforce CPQ experience. Second language.

Compensation: $63,000 - $74,000 per annum

Why work with us

Superannuation on top of salary. Study leave. Annual bonus. Additional leave days. Paid parental leave.

Shortlisting will begin immediately.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Juneberry Commerce.