Junior Account Manager

Our managed service programs handle contingent labour for large employers across multiple sites. Clients include Fortune 500 manufacturers, health systems and logistics companies.

The role:

The Junior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Our team is spread across 11 countries. Headquarters is in Jacksonville. This is a long-term contractor role, paid monthly in USD. Core hours are 9:00 AM to 1:00 PM US Eastern.

Job duties:

• Track competitor activity inside your accounts.
• Escalate service issues internally and follow them to resolution.
• Identify upsell and cross-sell opportunities and work them through to close.
• Negotiate price increases and contract terms at renewal.
• Forecast renewals and expansion revenue monthly.
• Run quarterly business reviews covering usage, spend and upcoming needs.

Required qualifications:

• 1-2 years in account management, sales or another client-facing commercial role.
• Valid driver's licence.
• Clear written and verbal communication.
• Comfortable having pricing and renewal conversations with senior buyers.
• Experience owning revenue targets for existing customers.
• Bachelor's degree in business or a related field, or equivalent experience.
• Organised, with a system for tracking dozens of open items across accounts.

Preferred qualifications:

• History of negotiating multi-year renewals.
• Salesforce CPQ experience.
• Training in a sales methodology such as Sandler or Challenger.
• Background in distribution, manufacturing or SaaS.

Salary range: $700 - $880 per month

What we offer:

• Company laptop.
• Monthly payments via wire transfer or Wise.

Please submit your CV in English.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jacksonville Personnel.