Junior Account Manager

About us:

We install and support network cabling, Wi-Fi, servers and VoIP phone systems for businesses across Bavaria. Dell, HP and Lenovo hardware is sold and supported for schools and local governments, as it has been since 2016. Our dress code is a company polo and clean jeans.

The role:

The Junior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. The work is on site and cannot be done remotely.

Day to day:

• Visit key customers on site a few times per year
• Negotiate price increases and contract terms at renewal
• Run quarterly business reviews covering usage, spend and upcoming needs
• Forecast renewals and expansion revenue monthly
• Escalate service issues internally and follow them to resolution
• Identify upsell and cross-sell opportunities and work them through to close
• Renew annual contracts on time, starting the conversation at least 90 days ahead

You might be a good fit if you:

• 1-2 years in account management, sales or another client-facing commercial role
• Valid driver's licence
• Bachelor's degree in business or a related field, or equivalent experience
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Clear written and verbal communication
• Experience owning revenue targets for existing customers

Compensation and benefits:

Pay: €30,000 - €37,000 annually

• Company pension scheme
• Holiday pay
• Flexible working hours
• Virtual stock options

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Haywain IT.