Junior Account Manager

About Gristmill

Since 1913, the agency has added data science, analytics and in-house production teams. Headquartered in Hyderabad, the agency also runs a production studio in Telangana. We use Asana for projects and Slack for everything else.

Gristmill has an opening for a Junior Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. We engage team members in Peru as full-time contractors. Most of our contractors have been with us for more than two years. Flexible hours with a daily team call in the morning. You will need a reliable internet connection and a quiet place to work.

Essential duties and responsibilities

• Report monthly on retention, churn risk and open pipeline
• Track competitor activity inside your accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Forecast renewals and expansion revenue monthly
• Negotiate price increases and contract terms at renewal
• Run quarterly business reviews covering usage, spend and upcoming needs

Required qualifications

• 1-2 years in account management, sales or another client-facing commercial role
• Bachelor's degree in business or a related field, or equivalent experience
• Clear written and verbal communication
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Experience owning revenue targets for existing customers

Desirable

• Training in a sales methodology such as Sandler or Challenger

Why work with us

$2,200 - $2,700 monthly

• Flexible hours
• Paid in USD
• Company laptop
• Monthly internet allowance

We look at every application, usually within a week.

Duration: 6 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gristmill Ltd.