Junior Account Manager

About us:

Started in 2000 out of a spare bedroom, the agency now has a small office downtown. No pitching for work we cannot actually handle. We started in 2000 and have grown to about 29 people.

The position:

This is a backfill for a team member who is relocating. Gardenridge Design Co. is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This is an in-person role at our Portland location.

In this role you will:

• Forecast renewals and expansion revenue monthly.
• Identify upsell and cross-sell opportunities and work them through to close.
• Report monthly on retention, churn risk and open pipeline.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.

You'll need:

• 1+ years in account management, sales or another client-facing commercial role.
• Comfortable having pricing and renewal conversations with senior buyers.
• Valid driver's license.

Nice to have:

• Familiarity with Gainsight or ChurnZero.
• Training in a sales methodology such as Sandler or Challenger.

Perks and benefits:

• Medical, dental and vision insurance.
• 401(k) with a 100% match up to 5%.
• Paid holidays.
• Short- and long-term disability.
• Cell phone reimbursement.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gardenridge Design Co..