Junior Account Manager

Job Title: Junior Account Manager

Location: Newcastle upon Tyne (Hybrid)

Salary: £22,000 - £30,000 per annum

Hours: 39 hours per week

Contract: Full-time, permanent

Project managers run schedules in Procore and do takeoffs in Bluebeam. The concrete division pours foundations, slabs, tilt-up walls and site paving. Most of our superintendents came up through the trades.

Job summary:

The Junior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Hybrid: two days in the office in Newcastle upon Tyne, the rest from home.

Day to day:

• Negotiate price increases and contract terms at renewal
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Resolve billing disputes with finance and keep the customer updated until closed
• Identify upsell and cross-sell opportunities and work them through to close

Required qualifications:

• 1-2 years in account management, sales or another client-facing commercial role
• Proficient in Salesforce or a comparable CRM
• Organised, with a system for tracking dozens of open items across accounts

Compensation and benefits:

• Pension scheme with 5% employer contribution
• 33 days holiday including bank holidays
• Free on-site parking
• Company pension

Interviews will be held in person at our Newcastle upon Tyne office.

No agencies please.

We are a Disability Confident employer.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cotswold Builders Ltd.