Junior Account Manager

About Coppersmith Supply

Janitorial and paper products are sold to cleaning companies and facilities departments.

The role

We're looking for a Junior Account Manager to join our team in Kenosha. Based in Kenosha with some travel for quarterly business reviews. Remote, with occasional travel to Kenosha (a few times a year).

Key responsibilities

• Coordinate with customer success and support on at-risk accounts.
• Report monthly on retention, churn risk and open pipeline.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Negotiate price increases and contract terms at renewal.
• Track competitor activity inside your accounts.

You'll need

• 0-2 years in account management, sales or another client-facing commercial role.
• Valid driver's license.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Willing to travel up to 25%.
• Bachelor's degree in business or a related field, or equivalent experience.

Nice to have

• Background in distribution, manufacturing or SaaS.
• Salesforce CPQ experience.
• Familiarity with Gainsight or ChurnZero.

What you get

Rate: $27.50 - $32.00 per hour

• Medical, dental and vision insurance.
• 401(k) with company match.
• Paid time off.
• Dental insurance.
• Home office stipend.
• Paid holidays.
• Employee assistance program.

This position requires a background check.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Coppersmith Supply LLC.