Junior Account Manager

Company overview:

Started by a former school district network admin in 2009, the business has grown almost entirely through referrals. Founded in 2009, we now have 15 employees. Lunch is usually whatever is closest to the client site.

Role overview:

Our team is growing and we are hiring a Junior Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Our team is spread across 6 countries. Headquarters is in Las Vegas. This is a long-term contractor role, paid monthly in USD. Our standups are at 9:00 AM Pacific. A stable internet connection and a backup power option are required.

Responsibilities:

• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Forecast renewals and expansion revenue monthly.
• Identify upsell and cross-sell opportunities and work them through to close.
• Coordinate with customer success and support on at-risk accounts.

Qualifications:

• Valid driver's licence.
• Bachelor's degree in business or a related field, or equivalent experience.
• Proficient in Salesforce or a comparable CRM.
• Organised, with a system for tracking dozens of open items across accounts.
• Clear written and verbal communication.

Pluses:

• History of negotiating multi-year renewals.
• Second language.
• Familiarity with Gainsight or ChurnZero.

Why work with us:

Salary range: ₹11,50,000 - ₹13,00,000 per annum

• Monthly payments via wire transfer or Wise.
• Long-term engagement.

We may close this posting early once we have enough applications.

Please submit your CV in English.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Copperleaf IT Inc..